Share a Merit Auto Group Review

At Merit Auto Group, customer reviews are more than just feedback—they are the foundation of our business and a key driver of our continued success as a trusted car dealership. Every review, whether it highlights a smooth car purchase, praises our efficient team, or points out an area for improvement, helps us ensure that our service meets the highest standards. Satisfied customers who share their experiences not only help us grow but also guide others in making confident decisions when buying a vehicle.

Positive reviews build trust and credibility, showing potential buyers that Merit Auto Group is a dealership committed to transparency and accountability. When customers mention how our team answered all their questions, provided Carfax reports, or made the loan process straightforward, it reassures new buyers that they can expect the same level of care. Our team is dedicated to making the car buying process as efficient and helpful as possible, whether you’re shopping for a Subaru, exploring service contracts, or navigating state lemon laws.

Reviews also give us valuable insight into how we can improve, from addressing website errors to streamlining the purchase process and minimizing any inconvenience. By listening to our customers and responding to their feedback, we continue to refine our business and provide the best possible experience. If you ever have an issue or need assistance, our team is always ready to help—just contact us directly, fill out a request, or submit a ticket, and we’ll work quickly to resolve your concerns.

For those considering a vehicle purchase, reading reviews from satisfied customers can make all the difference. You’ll find real stories about our dealership’s commitment to honesty, professionalism, and customer satisfaction. Whether you’re interested in a specific car, need information about repairs, or want to check the details of a service contract, our reviews offer a transparent look at what it’s like to work with Merit Auto Group.

In short, reviews are essential to our mission of providing exceptional service and building lasting relationships with our customers. We encourage everyone

to share their experience and help us continue to raise the bar for car dealerships everywhere. Your feedback not only helps us improve but also empower others to make informed, confident decisions when choosing their next vehicle.

Have a great experience at Merit Auto Group? Leave us reviews at any of the following websites:

Becca Moore
1/17/2026

Dmitriy was amazing! George helped so well! Dealership was clean and everyone was helpful! Thank you!

Jordan Bundy
1/17/2026

Giulia has Amazing customer service helped me get the Audi A3 very helpful if you come to this I recommend her she’s simply amazing

Michelle Jacobs
1/17/2026

Great experience ! Nash was awesome very helpful and knowledgeable! I will definitely go back for my next car and will tell all my friends!

zion kitchen
1/16/2026

Igor , Spencer , Dennis, were very helpful & patient towards me when it came to me purchasing my first car & making the process of buying a car very easy by the best dealership sales men I’ve been around & know exam what they are talking about.

Jackie Cruse
1/16/2026

Spencer was Great! He exhibited personable salesmanship experience. Merit Group is welcomed as a valued Auto Dealership in service to Jacksonville’s Northside. 😇

Ro Fernandez
1/13/2026

We purchased as car from Merit and worked with Dimitri. Although we live in South Carolina, Dimitri set up a seamless shipment of the vehicle to us directly. The car arrived in a timely fashion and are a happy customer. We look forward to buying from Merit in the future!

domond rogelin
1/12/2026

Artem and Nash were excellent to work with. They were professional, responsive, and very knowledgeable throughout the process. Communication was clear, timelines were met, and the quality of work exceeded expectations. Highly recommended.

Bounthavy Senethammavong
1/12/2026

I cam in to look at a 2018 Mercedes E-350. Was not thinking to buy but after I spoke to Nash and got all the info I needed I went ahead and purchased it.great experience with Nash and merit

Carlo Noid
1/12/2026

My sales agent was Nash Ibrahim. I'm telling you, if you need a vehicle, he is the one you need to see. First time Range Rover owner and I feel like I had an honest and knowledgeable agent that helped and guided me through this process smoothly. Merit Auto Group, you can get business anytime!!!

Jason Amirin
1/10/2026

Just bought a 2020 Lincoln Aviator, and Nash was extremely helpful. He had the car ready for my test drive before I even arrived, and was very efficient at arranging the paperwork