At Merit Auto Group, customer reviews are more than just feedback—they are the foundation of our business and a key driver of our continued success as a trusted car dealership. Every review, whether it highlights a smooth car purchase, praises our efficient team, or points out an area for improvement, helps us ensure that our service meets the highest standards. Satisfied customers who share their experiences not only help us grow but also guide others in making confident decisions when buying a vehicle.
Positive reviews build trust and credibility, showing potential buyers that Merit Auto Group is a dealership committed to transparency and accountability. When customers mention how our team answered all their questions, provided Carfax reports, or made the loan process straightforward, it reassures new buyers that they can expect the same level of care. Our team is dedicated to making the car buying process as efficient and helpful as possible, whether you’re shopping for a Subaru, exploring service contracts, or navigating state lemon laws.
Reviews also give us valuable insight into how we can improve, from addressing website errors to streamlining the purchase process and minimizing any inconvenience. By listening to our customers and responding to their feedback, we continue to refine our business and provide the best possible experience. If you ever have an issue or need assistance, our team is always ready to help—just contact us directly, fill out a request, or submit a ticket, and we’ll work quickly to resolve your concerns.
For those considering a vehicle purchase, reading reviews from satisfied customers can make all the difference. You’ll find real stories about our dealership’s commitment to honesty, professionalism, and customer satisfaction. Whether you’re interested in a specific car, need information about repairs, or want to check the details of a service contract, our reviews offer a transparent look at what it’s like to work with Merit Auto Group.
In short, reviews are essential to our mission of providing exceptional service and building lasting relationships with our customers. We encourage everyone
to share their experience and help us continue to raise the bar for car dealerships everywhere. Your feedback not only helps us improve but also empower others to make informed, confident decisions when choosing their next vehicle.
Have a great experience at Merit Auto Group? Leave us reviews at any of the following websites:
Ro Fernandez 1/13/2026
We purchased as car from Merit and worked with Dimitri. Although we live in South Carolina, Dimitri set up a seamless shipment of the vehicle to us directly. The car arrived in a timely fashion and are a happy customer. We look forward to buying from Merit in the future!
domond rogelin 1/12/2026
Artem and Nash were excellent to work with. They were professional, responsive, and very knowledgeable throughout the process. Communication was clear, timelines were met, and the quality of work exceeded expectations. Highly recommended.
Bounthavy Senethammavong 1/12/2026
I cam in to look at a 2018 Mercedes E-350. Was not thinking to buy but after I spoke to Nash and got all the info I needed I went ahead and purchased it.great experience with Nash and merit
Carlo Noid 1/12/2026
My sales agent was Nash Ibrahim. I'm telling you, if you need a vehicle, he is the one you need to see. First time Range Rover owner and I feel like I had an honest and knowledgeable agent that helped and guided me through this process smoothly. Merit Auto Group, you can get business anytime!!!
Jason Amirin 1/10/2026
Just bought a 2020 Lincoln Aviator, and Nash was extremely helpful. He had the car ready for my test drive before I even arrived, and was very efficient at arranging the paperwork
Sid 1/10/2026
Hands down
Best dealer ship
Spencer was very helpful and professional and answered all questions
Go see Spencer for best service
Round About 1/9/2026
I purchased a 2019 BMW X3 from Merit and worked with Sales Specialist Dmitriy Demyrov. I negotiated the purchase from a couple of states away, and they honored everything we agreed to in our communications prior to our arrival.
They worked with our mechanical inspection, and Dmitriy even assisted in getting the Apple CarPlay working, even though we had some cell phone issues. I would purchase another car from. this dealer.
Mackenzie Cantor 1/9/2026
I’m from out of town and Nash was wonderful coordinating with me and helping me get the car I wanted!
Brian mushakwe 1/9/2026
I recently bought a Range Rover Velar from Merit Auto group and I’m very happy with my experience. Dimitry was amazing to work with, patient, knowledgeable, and never pushy. He even followed up the next day to check if I liked the vehicle and if everything was going well. That extra care really meant a lot. I highly recommend Merit Auto Group.
Richard Johnson 1/7/2026
We were looking for a good car for my 21-year-old daughter. Spencer and Igor were extremely helpful with the car we inquired about (a Toyota Prius). overall experience was excellent. The dealership was clean and modern. There was no pressure with the sale. They let us take the car for a test drive on our own. they have followed up with us after the sale as well. I did notice that all the cars on the lot appeared very, very nice.
